The New Hires First Three Months

new hire Jan 06, 2021

 

 

In our last two articles, we discussed the value of a technician and steps you can take to improve the success of your new hires.  For this discussion, we are going to assume that you have a new hire coming into your department today. What are you going to have him do?  What is the plan to get him up and functional as a technician as quickly as possible?

Too many times, a new technician is brought back to the service manager’s office and they visit it for a while.  Then because the service manager does not have a specific plan, and there are three people lined up to see the service manager, he calls a technician in and has that technician take the new employee with him for the day.

This pattern may continue until the new technician goes to school.  The result is a waste of the new technician’s time, the service manager’s time, and a less than optimum outcome.

Make a Plan

The first step in solving the issue is to develop a new hire...

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How To Become a Leader – What You Need To Do

 

When someone gets promoted to a supervisory or managerial role, they might think they automatically become a leader.  Nothing could be further from the truth.  They may have become the boss, but that doesn't make them a leader, and acting like a boss can damage team morale.

What does it take to be a leader?

Definition of leadership

Leadership is a process of social influence, which maximizes the efforts of others towards the achievement of a goal.  We will consider three separate points in that statement.

First, leadership is a process of social influence.  Leadership does not relate to a title or position.  A leader can be anyone that can influence others.

Second, a leader maximizes the efforts of others.  Because they have influence, other individuals are willing to be led by them, and they listen to them.

Third, a leader is heading toward some goal.  People won't follow someone who is wandering around and not going to a specific place or goal.

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