I offer industry specific training for the BTA channel helping both new and seasoned service managers improve their skills. This includes focusing on people management, leadership development, and managing to important metrics.
I offer online training for technicians to help them become better at correctly identifying and repairing equpipment. If a dealer is a BTA member, they can register through the BTA and receive a discount on the training.
I help owners and managers enhance their leadership style, motivate their teams to achieve maximum results, and deliver world class customer service.
If you want the latest in information and easy access to the articles I have written and to webinars I have given, the hit the button
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