The one critical factor that is often overlooked is training for future needs. Most dealers train for their immediate needs and don’t worry about future needs. This is a very short-sighted perspective.
The one critical factor that is often overlooked is training for future needs. Most dealers train for their immediate needs and don’t worry about future needs. This is a very short-sighted perspective. Training for future needs positions an organization to make better business decisions and scale for growth. With consistently evolving industry parameters, new digital technologies and a push for advanced business intelligence, training to meet today’s requirements is only part of the train game – future training is the goal.
Here are 5 reasons to start future training – today.
Our Industry is Changing
One reason to train for the future is the constant change in our industry. Think back 20 years, and we were all selling analog copiers, stand-alone fax machines, and laser printers. We may even have been selling and servicing typewriters.
Those days are gone; in fact, most of those items we used to sell are extinct – sobering, but true.
If you look at industry news, you see that today’s progressive manufacturers are changing the focus of their companies. Industrial printing, network services, applications, artificial intelligence, and robots are a few of the products that traditional copier manufacturers are moving into as the push for digital transformation sweeps our industry – and the world.
These companies are changing because they see that business as a whole is evolving – and they’re right.
Continue reading the post inside our free Member's area or in ENX Magazine: https://www.enxmag.com/twii/service-management/2017/12/five-reasons-why-training-for-the-future-matters/
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